Our community has been through a lot over the past few months, and all of us are looking forward to resuming our normal habits and routines. We do not have a set return date as of yet, as soon as we are back in the office we will be reaching out to you to reschedule any appointments that have had to be cancelled.
Infection control has always been a top priority for our practice and you may have seen this during your visit to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follow infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies recommendations.
You may see changes when it is time for your next appointment. We made these changes to help protect our patients and staff, for example:
- You will be asked some screening questions before your appointment. If you are feeling ill or have a fever or have been in contact with someone who has tested positive for COVID-19 you may need to reschedule your appointment.
- Upon checking in your temperature will be taken.
- We have hand sanitizer that we will ask you to use when you enter the office.
- You may see that our waiting room area will no longer offer magazines, childrens books and so forth, since these items are hard to disinfect.
- Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options when scheduling your appointments.
- We ask that you limit the number of companions that you bring to your appointment and that children attend the appointment with one responsible party in order to limit the number of people in the waiting room.
- You have the option to wait in your car instead of the waiting room until we are ready to seat you in your personal operatory. Simply call the office when you arrive, and we will let you know when we are ready for you.
You can be assured that safety measures at Town Center Dental Office will continue to evolve as more information develops. We look forward to seeing you soon.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
Dr. Thomas and Staff